The ST-1100 device uses solar power to charge its battery, and only uses cellular networks to develop and receive data. Since the ST-1100 is mainly solar powered, its reporting functions are different than your average device. Reporting Motion Reporting The ST-1100 begins reporting once a unit has moved for a complete mile. Once the unit…
The MDT Mapping update includes important updates for mapping, and improved functionality for integration between Magellan and the ELD Messaging/eFleetSuite apps.
Depending on the type of issue(s) you’re experiencing, you may need to perform a device reset or prepare the device for a full battery recharge.
We’re sorry to hear your GPS unit is having technical issues. To assist our Support team in resolving the issue and getting your device reporting again, please follow the steps below.
Although it may be possible for a device’s power draw to exacerbate existing battery conditions, the device alone should not cause battery draw issues. If you’re unsure, the following steps will help you test draw.
Although we defer to Garmin’s support team for general Garmin support, our in-house Support team can help troubleshoot the following Garmin-related issues.
Confirm that the vehicle is parked out in the open and is with cellular coverage.
Confirm that the vehicle is parked out in the open and is with cellular coverage.
Confirm that the vehicle is parked out in the open and is with cellular coverage.