Videos | Wex Telematics

Portal

The Portal puts you in full control of your entire fleet with end to end visibility of location, reporting, and more.

Basic

Map Tools

The Map provides a visual of your vehicle activity and landmarks. The Map Toolbar allows you to turn on or off various mapping preferences as...

Using Landmarks

Landmarks, or geofences, are used to determine virtual boundaries on a map using circle or polygon shapes. Landmarks allow you to quickly identify locations, trigger...

Using Reports

Reports allow you to view and interact with quantifiable vehicle data, such as daily activity, idling, stop times, speeding, landmark visits, and other aspects of...

Using Alerts

Alerts are real-time notifications for vehicle and driver activity. You can set up notifications to be sent to one or more email addresses or SMS...

Vehicle Maintenance

The Maintenance tab provides a way to track vehicle maintenance and be reminded via custom alerts whenever service is approaching or past due.

Standard

All About Vehicles

The Vehicles tab is where you'll manage all vehicle activity.

Map Basics

The Map provides a visual representation of vehicle activity and landmarks.

All About Landmarks

Landmarks are used to determine virtual boundaries on a map using either circles or polygon shapes.

All About Reports

Reports allow you to view and interact with quantifiable vehicle data, such as daily activity, idling, stop times, speeding, landmark visits, and other aspects of...

All About Alerts

Alerts provide real-time notification for driver and vehicle activity.

All About Maintenance

The Maintenance tab provides a way to track vehicle maintenance and be reminded via custom alerts whenever service is approaching or past due.

Pro

Managing User Access

User access is a broad term that refers to data that users can see (i.e., only certain vehicles, drivers, other users, etc.) AND the features...

Using Vehicle Icons

When viewing a vehicle’s location on a map, the default icon appears as a pin with a circle.

Editing Vehicle Details

The Manage Vehicles page provides a comprehensive view of the information for a specific vehicle and allows you to add and edit additional vehicle information...

Managing Fuel and Emissions Information

The Fuel and Emissions Info page allows you to set Fuel Type and Idle GPH (gallons per hour) for each vehicle in your fleet.

Using Vehicles on the Map Dashboard

From the Map Dashboard, click the Vehicles menu item to open the Vehicles tab.

Adding a Vehicle

After your device(s) have been installed in your vehicle(s), you must add the vehicle’s information to the portal.

Using Vehicle Groups

Vehicle groups are used to organize the vehicles based on logical separations that make sense to your business. Groups allow you to easily filter reports,...

Using Driver Groups

Driver groups are used to organize the drivers based on logical separations that make sense to your business.

Assigning a Driver to a Vehicle

After you create a new driver within the portal, you may want to assign that driver to a specific vehicle.

Adding a Google Earth Overlay

Google Earth overlays allow you to add your own images on top of the regular, 3D maps.

Using the 2D Live Map

The 2D Live map shows live updates of all vehicles. Live updating means that individual vehicle locations/statuses refresh as they occur.

Using the 2D Current Map

The 2D Current map shows current status of all vehicles or a selected vehicle group (current point only, 5 minute trail, 15 minute trail, 30...

Using the 2D History Map

The 2D History map shows single-vehicle history with animation.

Using the 3D Current Map

The 3D Current map shows current status of all vehicles or a selected vehicle group (current point only, 5 minute trail, 15 minute trail, 30...

Using the 3D History Map

The 3D History map shows multiple-vehicle history with animation. Date choices include today, yesterday, week to-date, the past 7 days, month to-date, the past 30...

Customizing the Dashboard

Set a default dashboard and create custom dashboards to personalize your workspace.

Using Dashlet Groups

Dashlet groups allow you to link two or more dashlets (where applicable).

Using the Map Dashboard

The Map Dashboard is a special type of dashboard that transforms your workspace to a single 2D map with quick access to management of vehicles,...

Adding a Landmark

You can create landmarks by manually entering addresses into the web portal one at a time.

Editing a Landmark

The portal provides two areas for you to edit or delete a landmark: Edit Landmark page (one at a time) or the Mass Update page...

Using Landmark Groups

Landmark groups are used to organize your landmarks based on logical or geographical separations that make sense to your business.

Using Landmarks on the Map Dashboard

From the Map Dashboard, click the Landmarks menu item to open the Landmarks tab.

Scheduling a Report

Save your report settings for regular, automated delivery to one or more recipients via email.

Running a Report

Running a report allows you to immediately view the report in a new browser tab.

Adding an Alert

Alerts provide real-time notification for driver and vehicle activity.

Adding a Service Reminder

Create new service reminders by entering them into the web portal (no import option available).

Tracking Service History

Each time a vehicle receives service, create a new log entry to record the event.

Using Messaging on the Map Dashboard

The Map Dashboard allows you to send and receive messages to / from a vehicle / driver via SMS (not email).

Sending SMS Messages from the Portal

Using the portal, you can send an SMS message from several areas of the portal: The dashboard, the SMS Messaging interface, or from 2D and...

Using Query Services

Queries allow you to issue various requests from any standard cell phone with SMS service, from an attached Garmin device, or from an authorized email...

Adding a Route

The portal provides routing and dispatching options from the Routing dashlet on the dashboard.

Sending a Garmin Message

You can send messages to individual Garmin-equipped vehicles or to a group of Garmin-equipped vehicles.

Using Garmin Custom Forms

Garmin custom forms allows you to design your own forms in the portal and send them to a Garmin device.

Customer Sites

Customer sites provides an API functionality that allows you to embed the HTML for a map with specific vehicle groups and/or landmarks on your own...

Using Driver Attributes

Attributes allow you to add custom, descriptive properties to your drivers. You can then use attributes as labels on reports and filters on maps and...

Using Vehicle Attributes

Attributes allow you to add custom, descriptive properties to your vehicles beyond the basic vehicle information. You can then use attributes as labels on reports...

Using Landmark Attributes

Attributes allow you to add custom, descriptive properties to your landmarks, which allows you to provide extra information to a recipient whenever an applicable landmark...

iOS

Access your GPS Insight data in the palm of your hands on your mobile or tablet running iOS.

Pro

Driver App (iOS)

The Driver App for iOS requires a driver to be registered in the portal with their mobile telephone number.

ELD

The reference materials in this section are designed for HOS Drivers and Administrators using in-cab tablets running ELD software for electronic logging and hours of service compliance. If you are unsure that you are in the right place, please refer to About Hours of Service to learn about Hours of Service and how ELD and AOBRD differ. The Federal Motor Carrier Safety Administration's (FMCSA) enforcement deadline was April 1, 2018. For details, refer to our HOS items checklist for Drivers and HOS Admins.

Standard

HOS Driver Reference (8)

Completing a Roadside Inspection

This video will walk you through completing a Roadside Inspection using the ELD software.

Exploring the Welcome Screen

Before you sign into the ELD, familiarize yourself with the items on the Driver Welcome screen.

Exploring the Driver Overview Screen

Familiarize yourself with the Driver Overview screen after you have signed into the ELD tablet.

Beginning Your Shift

The following steps walk you through the process of signing in, reviewing previous logs, reviewing DVIR information, adding shipment information, adding trailer information (if applicable),...

Ending Your Shift

The following steps walk you through the process of signing out and performing a post-trip inspection.

Using Co-Drivers

The following steps walk you through signing into the driver interface as a co-driver.

Managing Exceptions

The following steps walk you through managing exceptions through the tablet interface.

Driver Actions

The following steps walk you through several actions you can complete using the tablet interface.

HOS Admin Reference (3)

Resolving Conflicts

In this video, we explore several conflicts you and your drivers may encounter while using your HOS solution.

Reviewing Reports

In this video, we explore four reports that you should review weekly to help maintain compliance with the Hours of Service rules.

Exploring the HOS Admin Portal Interface

This video provides a brief introduction to the HOS Admin Portal home screen.

Pro

HOS Driver Reference (9)

Completing a Roadside Inspection

This video will walk you through completing a Roadside Inspection using the ELD software.

Using ELD Messaging

ELD messaging is integrated with the portal.

Exploring the Welcome Screen

Before you sign into the ELD, familiarize yourself with the items on the Driver Welcome screen.

Exploring the Driver Overview Screen

Familiarize yourself with the Driver Overview screen after you have signed into the ELD tablet.

Beginning Your Shift

The following steps walk you through the process of signing in, reviewing previous logs, reviewing DVIR information, adding shipment information, adding trailer information (if applicable),...

Ending Your Shift

The following steps walk you through the process of signing out and performing a post-trip inspection.

Using Co-Drivers

The following steps walk you through signing into the driver interface as a co-driver.

Managing Exceptions

The following steps walk you through managing exceptions through the tablet interface.

Driver Actions

The following steps walk you through several actions you can complete using the tablet interface.

HOS Admin Reference (3)

Resolving Conflicts

In this video, we explore several conflicts you and your drivers may encounter while using your HOS solution.

Reviewing Reports

In this video, we explore four reports that you should review weekly to help maintain compliance with the Hours of Service rules.

Exploring the HOS Admin Portal Interface

This video provides a brief introduction to the HOS Admin Portal home screen.

AOBRD

The reference materials in this section are designed for HOS Drivers and Administrators using in-cab tablets running AOBRD software for electronic logging and hours of service compliance. If you are unsure that you are in the right place, please refer to About Hours of Service to learn about Hours of Service and how ELD and AOBRD differ. The Federal Motor Carrier Safety Administration's (FMCSA) enforcement deadline was April 1, 2018. For details, refer to our HOS items checklist for Drivers and HOS Admins.

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