Do you have questions about Driveri Hub-X? That’s great because we have answers!
Driveri Hub-X Frequently Asked Questions
| Questions | Answers |
|---|---|
| What are the requirements for existing camera integration? | Cameras will need to be an analog camera capable of being adapted to the GX12 4 pin Aviation connector. The DriveriHub device supports 480, 720, and 1080. |
| Can units manually paired in the Driveri portal be unpaired using the installer app? | No. |
| Are OTA (over the air) upgrades available? | Yes, upgrades only happen when the vehicle exceeds 30mph. This process takes approximately 1 minute. If RMA is required, please contact Support. |
| How do I confirm the Hub-X is on? | The Hub-X, when fully wired and connected, will power on with ignition. To determine if the Hub-X is on, look for the 4 LED’s on the panel opposite to the cable connections. The PWR and SD Card LED’s will glow green, and the ERR LED will blink red. This is normal operation. (ERR Red LED indicates device is recording and working properly when blinking)  |
| How do you troubleshoot a non-working camera? | Please see Driveri-Hub-X-Troubleshooting-Guide for a troubleshooting guide. |
| What does each LED signify? | Please refer to the LED State table below. |
| How do I know if a camera should be installed on the right side, left side, or rear of the asset? | The Driveri external cameras have a model number and SKU on the boxes they come in and the cameras themselves have the model number. Please use the following list to identify the installation area: – Left Side Camera: FL-750L, SKU NDSQ720PL – Right Side Camera: FL-750R, NDSQ720PR – Rear Facing Camera: FL-750, SKU NDSQ720PC – Internal "Round" Camera: FL-MC-001, SKU NDR720PA  |
| What is the warranty period for the hub and its' external cameras? | The warranty for both DHUBs and external cameras is three (3) years from ship date. There is no extended warranty. |
Hub-X Monitor Frequently Asked Questions
| Questions | Answers |
|---|---|
| Is there any integration between the monitors and the Driveri platform? | No, the monitors are solely hardware-based, and usable by individuals within the cab of the vehicle. There is no reporting or alerting connected to the in-cab monitors such as allowing others to know if the monitors are on or off, etc. |
| I have a Driveri Hub-X, do I now need an in-cab monitor for my solution to work? | No, the monitor is an optional add-on to the Hub-X solution and is not required. |
| Are there any AI capabilities built into the monitors allowing for in-cab alerts if the monitor were to detect the vehicle potentially backing into something or turning into something? | No, this is strictly a real-time monitor feed but with no alert functionality. |
| My driver would like to see the cameras displayed in a different order than what is currently displayed on the monitor, can this be changed? | Camera display order is determined during the installation process for the monitor. Please see Driveri Hub-X Monitor Installation Guide for detailed installation instructions. |
LED State
| LED 1 | ERR | Red – Blink | Connected to Wi-Fi network |
|---|---|---|---|
| LED 2 | NET | No glow | Reserved for future use |
| LED 3 | PWR | Green – Solid | Device Power ON indicator |
| LED 4 | SD | Green – Solid | SD card installed |
| LED 5 | IR | No glow | Reserved for installers – IR activity while using remote |
Hub-X Storage
The storage information below is based on use of 720p external cameras.
| Driveri Camera | Storage Hours (Standalone Driveri) | 1 Ext Cam Storage (hr) | 2 Ext Cam Storage (hr) | 3 Ext Cam Storage (hr) | 4 Ext Cam Storage (hr) |
|---|---|---|---|---|---|
| D-210 | 50 | 50 | 50 | 50 | 50 |
| D-215 | 100 | 100 | 100 | 100 | 100 |
| D-410 | Up to 100 | Up to 100 | Up to 100 | Up to 100 | Up to 100 |
| D-430 | Up to 100 | Up to 100 | Up to 100 | Up to 100 | Up to 100 |