Documentation
We have recently introduced the Portal to provide you with an improved user interface, intuitive features, and streamlined processes.
(1) Integration
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Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
(1) Integration
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EPICOR/BisTrack Integration
Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
(5) Maps
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About the Map Page
The Map transforms your workspace to a single 2D map with quick access to management of vehicles, landmarks, dispatching, and more.
(1) Integration
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EPICOR/BisTrack Integration
Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
(1) Getting Started
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About the Portal
We have recently introduced the Portal to provide you with an improved user interface, intuitive features, and streamlined processes. The Portal welcomes you with the Home Page upon sign-in. The Home page offers quick access to features of interest such as reports, alerts, fleet administration, chat support, and more via clickable links. You can also…
(1) Vehicles
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About Vehicles on the Map
Use this article to learn about how vehicles display on the Map.
(13) Maps
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About the Map Page
The Map transforms your workspace to a single 2D map with quick access to management of vehicles, landmarks, dispatching, and more.
(1) Dashboards
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About the Dashboard Page
With the Dashboard page, you can view and interact with your customized dashboard(s) created in the Classic Portal without leaving the New Portal. To configure or edit a dashboard, you must return to the Classic Portal by clicking on the Edit icon () at the top right-hand corner of the browser window. Viewing a Dashboard…
(2) Reports
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About the Reports Page
You can create, schedule, and manage reports from the reports page. You can also view report details on the My Scheduled Reports page to see what reports were run, their last and next run date, and if they are currently active. Report Types There are 40+ available reports that are separated by category and type.…
(3) Alerts
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About the Alerts Page
You can create and manage alerts from the Alerts page. In addition, you can view alert details (e.g., data source, selected options, active or inactive status, etc.) at a glance, filter displayed alerts, and search for a previously created alert by title. You can also check the Show All option box to display all created…
(1) Integration
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EPICOR/BisTrack Integration
Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
The Classic Portal provides you with end-to-end visibility of location, reporting, and more for your fleet.
(1) Integration
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EPICOR/BisTrack Integration
Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
(1) Getting Started
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Getting Started
If you need help getting started with the solution, please use this article as a starting point.
(3) Users
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About Users
Your login is part of your total user profile, which determines your basic contact information and more.
(9) Vehicles
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About Vehicles
Get to know the basics about how vehicle data is displayed in the map.
(1) Maps
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About Maps
Mapping tools allow you to see your entire fleet with configurable, color-coded icon shapes that relate to your vehicle grouping preferences.
(3) Landmarks
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About Landmarks
Landmarks (also known as geofences) determine virtual boundaries. Within the portal, you can use landmarks to trigger alerts, refine reports, filter maps, and more.
(4) Reports
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About Reports
Reports allow you to quantify activity, idling, stop times, speeding, and other aspects of fleet efficiency. All reports include links to export data for further manipulation and sorting.
(3) Alerts
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About Alerts
Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS numbers, and you can optionally notify the driver with a custom message each time an alert is triggered.
(3) Maintenance
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About Maintenance
The portal allows you to track vehicle maintenance.
(1) Integration
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EPICOR/BisTrack Integration
Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
(2) Getting Started
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Getting Started
If you need help getting started with the solution, please use this article as a starting point.
(4) Users
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About Users
Your login is part of your total user profile, which determines your basic contact information and more.
(11) Vehicles
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About Vehicles
Get to know the basics about how vehicle data is displayed in the map.
(1) Maps
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About Maps
Mapping tools allow you to see your entire fleet with configurable, color-coded icon shapes that relate to your vehicle grouping preferences.
(4) Landmarks
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About Landmarks
Landmarks (also known as geofences) determine virtual boundaries. Within the portal, you can use landmarks to trigger alerts, refine reports, filter maps, and more.
(6) Reports
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About Reports
Reports allow you to quantify activity, idling, stop times, speeding, and other aspects of fleet efficiency. All reports include links to export data for further manipulation and sorting.
(4) Alerts
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About Alerts
Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS numbers, and you can optionally notify the driver with a custom message each time an alert is triggered.
(4) Maintenance
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About Maintenance
The portal allows you to track vehicle maintenance.
(2) Integration
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EPICOR/BisTrack Integration
Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to… -
(3) More
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More Options
Click the More menu item to open the More tab.
(3) Getting Started
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Getting Started
If you need help getting started with the solution, please use this article as a starting point.
(5) Users
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About Users
Your login is part of your total user profile, which determines your basic contact information and more.
(14) Vehicles
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About Vehicles
Get to know the basics about how vehicle data is displayed in the map. -
(6) Drivers
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About Drivers
After you've registered vehicles within the portal, you can you can optionally set up drivers and link them to certain vehicles within your fleet to enhance your reporting and messaging options. It's also a good practice to create driver groups if you plan to limit which users can see data for certain drivers.
(10) Maps
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About Maps
Mapping tools allow you to see your entire fleet with configurable, color-coded icon shapes that relate to your vehicle grouping preferences.
(9) Dashboards
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About Dashboards
The dashboard interface allows you to arrange, customize, and share several configurations of workspaces. Moveable windows called dashlets provide at-a-glance insight into the fleet management areas that interest you most and allow you to interact with vehicle data.
(6) Landmarks
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About Landmarks
Landmarks (also known as geofences) determine virtual boundaries. Within the portal, you can use landmarks to trigger alerts, refine reports, filter maps, and more.
(9) Reports
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About Reports
Reports allow you to quantify activity, idling, stop times, speeding, and other aspects of fleet efficiency. All reports include links to export data for further manipulation and sorting.
(4) Alerts
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About Alerts
Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS numbers, and you can optionally notify the driver with a custom message each time an alert is triggered.
(3) Maintenance
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About Maintenance
The portal allows you to track vehicle maintenance.
(4) Messaging
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About Messaging
SMS Messaging allows you to send SMS messages from within the portal and/or from your mobile device.
(2) Routing
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About Routing
Routing features allow you to create pre-defined stop routes for your fleet that are optimized for highway, speed, and distance preferences. Routing features are typically most useful for organizations with pre-determined or static routes, such as delivery and service fleets.
(10) Integration
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About Integration
The GPS portal is capable of sending and receiving integration data using a variety of secure methods, such as Application Programming Interfaces (APIs) and webhooks (event-based push). This data exchange saves considerable time by automating time-consuming, manual tasks. -
EPICOR/BisTrack Integration
Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to… -
(4) Attributes
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About Attributes
Attributes allow you to add custom, descriptive properties to your vehicles, drivers, and landmarks beyond the basic information. For example, you could assign categories such as “Equipment Type” to vehicles and then assign pre-defined values such as “winch,” “generator,” and “compressor.” Or, you could create an attribute such as “Towing Bed” with free-form values for a range. You can then...
(2) More
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More Options
Click the More menu item to open the More tab.
With the Driveri AI Fleet Camera you have an additional layer of monitoring driver behavior and ensuring a safer fleet.
(9) Driveri Basics
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Driveri – FAQ
Questions about Driveri? Check out the below. Driveri Frequently Asked Questions What is Driveri™? The Driveri camera provides fleet managers with a comprehensive view of drivers’ activity through a blend of real-time positive driving notifications and best practice identification. By being able to capture the driver’s full-day, managers have more visibility into the challenges they… -
Setting Up the Driveri App
Users can now access the Driveri portal through the iOS and Android Driveri App. Setting up the Driveri App is a quick and easy process. Before completing the steps, drivers should know about the App, how it can benefit them, and why the company wants their drivers to use it. Key Benefits for Drivers Visibility… -
Completing a Return Merchandise Authorization (RMA)
The process to identify issues with your hardware and initiate returning the item for a replacement is automated for your convenience. If an issue is detected requiring the hardware to be replaced, a Return Merchandise Authorization (RMA) request is sent via Portal notification and email. The user can select one or more affected devices and… -
Driveri GreenZone Score
The GreenZone Score summarizes safe driver behavior down to a single number. The GreenZone Score is computed based on the Driver’s General Events, Alerts (risk factors), and DriverStars. The GreenZone Score is computed for three different periods, i.e., daily, weekly, and monthly. What is GreenZone Scoring Used For? The GreenZone Score is designed to improve… -
Driveri Data Retention Policy
IMPORTANT INFORMATION REGARDING DRIVERI DATA ACCESS We have recently formalized our data retention policy for our Driveri cameras. As of August 1, 2020 we will limit access to Driveri video data for three months plus the current month, and access to non-video data to twelve months plus the current month. So, for example, videos taken… -
Downloading Videos via Hotspot
Use the instructions below to set up a mobile hotspot for iOS and Android devices if you need to download videos after events in which the vehicle is no longer reliably functional (i.e., vehicle accidents, in the shop, etc.) or if you are in low to no cell coverage zones. If the below steps are… -
Requesting an Event
If you are unable to locate an event within the Driveri dashboard, you can request a Driver Event following the instructions below. Video events can be requested at no charge, but there are reasonable limits for data management purposes. Request a Driving Event Complete the steps to request a Driving Event in the Driveri Dashboard.… -
Driveri Visual Login System
The Driveri Visual Login System (VLS) recognizes drivers by scanning the face of the person driving when the inward camera is enabled, then verifying this information against a database in Driveri Cloud in order to identify the driver. Driver Assignment Integration is a one-way system from GPS Insight portal to Driveri Portal. Users should not… -
Driveri Drive Time Assignment
Drive time can be associated with a driver by using information from multiple sources. Different customers may use one or more of these depending upon their use case. The different sources of driver assignment information are prioritized as follows (Listed in order of Lowest to Highest Priority): Vehicle Association Based Assignment Visual Login Based Assignment…
(2) Users
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Driveri Portal User Roles
There are seven available types of standard roles for Driveri users in the portal. The seven roles include: Tenant Safety Manager Tenant Super User Safety Coordinator 1 Safety Coordinator 2 Auditor Operations Coordinator Installer
(1) Dashboards
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About the Driveri Dashboard
The Dashboard is the main landing page of the Driveri Portal and consists of two tabs: Fleet Performance and Fleet Admin. The Fleet Performance page is displayed by default and offers safety-related information about the fleet and drivers. The Fleet Admin page displays operational and/or administrative items. Fleet Performance This page provides you with an…
(1) Reports
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About Driveri Reports Central Page
The Reports Central page in the Driveri Portal is a centralized location for reports that can be run ad-hoc and/or subscribed (scheduled on a daily, weekly, or monthly delivery basis unless otherwise indicated in the below table). The following actions can be performed on this page: Search for reports Create report requests Download reports Subscribe…
(8) Driveri Basics
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Driveri – FAQ
Questions about Driveri? Check out the below. Driveri Frequently Asked Questions What is Driveri™? The Driveri camera provides fleet managers with a comprehensive view of drivers’ activity through a blend of real-time positive driving notifications and best practice identification. By being able to capture the driver’s full-day, managers have more visibility into the challenges they… -
Setting Up the Driveri App
Users can now access the Driveri portal through the iOS and Android Driveri App. Setting up the Driveri App is a quick and easy process. Before completing the steps, drivers should know about the App, how it can benefit them, and why the company wants their drivers to use it. Key Benefits for Drivers Visibility… -
Completing a Return Merchandise Authorization (RMA)
The process to identify issues with your hardware and initiate returning the item for a replacement is automated for your convenience. If an issue is detected requiring the hardware to be replaced, a Return Merchandise Authorization (RMA) request is sent via Portal notification and email. The user can select one or more affected devices and… -
Driveri GreenZone Score
The GreenZone Score summarizes safe driver behavior down to a single number. The GreenZone Score is computed based on the Driver’s General Events, Alerts (risk factors), and DriverStars. The GreenZone Score is computed for three different periods, i.e., daily, weekly, and monthly. What is GreenZone Scoring Used For? The GreenZone Score is designed to improve… -
Driveri Data Retention Policy
IMPORTANT INFORMATION REGARDING DRIVERI DATA ACCESS We have recently formalized our data retention policy for our Driveri cameras. As of August 1, 2020 we will limit access to Driveri video data for three months plus the current month, and access to non-video data to twelve months plus the current month. So, for example, videos taken… -
Requesting an Event
If you are unable to locate an event within the Driveri dashboard, you can request a Driver Event following the instructions below. Video events can be requested at no charge, but there are reasonable limits for data management purposes. Request a Driving Event Complete the steps to request a Driving Event in the Driveri Dashboard.… -
Driveri Visual Login System
The Driveri Visual Login System (VLS) recognizes drivers by scanning the face of the person driving when the inward camera is enabled, then verifying this information against a database in Driveri Cloud in order to identify the driver. Driver Assignment Integration is a one-way system from GPS Insight portal to Driveri Portal. Users should not… -
Driveri Drive Time Assignment
Drive time can be associated with a driver by using information from multiple sources. Different customers may use one or more of these depending upon their use case. The different sources of driver assignment information are prioritized as follows (Listed in order of Lowest to Highest Priority): Vehicle Association Based Assignment Visual Login Based Assignment…
(2) Users
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Driveri Portal User Roles
There are seven available types of standard roles for Driveri users in the portal. The seven roles include: Tenant Safety Manager Tenant Super User Safety Coordinator 1 Safety Coordinator 2 Auditor Operations Coordinator Installer
(1) Dashboards
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About the Driveri Dashboard
The Dashboard is the main landing page of the Driveri Portal and consists of two tabs: Fleet Performance and Fleet Admin. The Fleet Performance page is displayed by default and offers safety-related information about the fleet and drivers. The Fleet Admin page displays operational and/or administrative items. Fleet Performance This page provides you with an…
(1) Reports
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About Driveri Reports Central Page
The Reports Central page in the Driveri Portal is a centralized location for reports that can be run ad-hoc and/or subscribed (scheduled on a daily, weekly, or monthly delivery basis unless otherwise indicated in the below table). The following actions can be performed on this page: Search for reports Create report requests Download reports Subscribe…
Access your GPS Insight data in the palm of your hands on your mobile or tablet running iOS.
(7) GPS Insight Manager
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About GPS Insight Manager (iOS App)
The GPS Insight Manager (iOS app) allows you to interact with your fleet from your mobile iOS device.
(4) GPS Insight Driver
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About GPS Insight Driver (iOS App)
With the GPS Insight Driver App, drivers can assign and unassign themselves to/from a vehicle, record pre- and post-trip Driver Vehicle Inspection Reports, and send and/or receive messages from dispatch from their mobile iOS devices.
(7) GPS Insight Manager
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About GPS Insight Manager (iOS App)
The GPS Insight Manager (iOS app) allows you to interact with your fleet from your mobile iOS device.
Access your GPS Insight data in the palm of your hands on your mobile or tablet running Android.
(7) GPS Insight Manager
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About GPS Insight Manager (Android App)
The GPS Insight Manager (Android app) allows you to interact with your fleet from your mobile Android device.
(3) GPSI Connect Tablet
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Available Tablet Apps
The following apps are available on the tablet for your convenience. This is not an exhaustive list and there may be more apps available for use on the tablet. Available Tablet Apps -
GPSI Connect Tablet FAQ
Questions about the GPSI Connect Tablet? Check out the below. GPSI Connect Tablet Frequently Asked Questions -
Updating the Connect Tablet
Connect Tablet app updates begin automatically when the tablet is connected to Wi-Fi. If there are any updates available, they are installed silently in the background. Once updated, you can manually verify the updates by completing the steps below. Verifying Connect Tablet Updates To manually check if an app is updated: Connect the tablet to…
(4) GPS Insight Driver
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About GPS Insight Driver (Android App)
With the GPS Insight Driver (Android app), drivers can assign and unassign themselves to/from a vehicle, record pre- and post-trip Driver Vehicle Inspection Reports, and send and receive messages to/from dispatch from their mobile Android devices.
(7) GPS Insight Manager
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About GPS Insight Manager (Android App)
The GPS Insight Manager (Android app) allows you to interact with your fleet from your mobile Android device.
The ELD Connect with Focus solution provides a focused and detailed approach to implementing an ELD solution with DVIR capabilities. With ELD Connect with Focus, your vehicles are equipped with an ELD tablet and the Focus platform is used to track and maintain logs.
(1) Introductory Video Tutorials
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First Steps to ELD Connect with Focus
Are you new to the ELD Connect with Focus solution? Use the videos provided in this article to learn how to use the solution.
(1) Introductory Video Tutorials
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First Steps to ELD Connect with Focus
Are you new to the ELD Connect with Focus solution? Use the videos provided in this article to learn how to use the solution.
(16) HOS Driver Reference
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ELD Focus Driver Reference
The reference materials in this section are designed for Drivers using in-cab tablets running ELD software. -
(15) HOS Admin Reference
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ELD Focus Administrator Reference
This section is designed for the Office Administrators, Supervisors, and Compliance Personnel who are responsible for managing log information in order to comply with Hours of Service rules. -
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HOS Rules and Regulations
Behavioral Analysis and Safety Improvement Categories (BASICs) are the seven categories the FMCSA uses as part of the Safety Measurement System (SMS) to measure safety performance and create monthly Compliance, Safety, Accountability (CSA) scores. HOS is one of the categories that contributes to the score. -
(1) Introductory Video Tutorials
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First Steps to ELD Connect with Focus
Are you new to the ELD Connect with Focus solution? Use the videos provided in this article to learn how to use the solution.
(17) HOS Driver Reference
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ELD Focus Driver Reference
The reference materials in this section are designed for Drivers using in-cab tablets running ELD software. -
(17) HOS Admin Reference
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ELD Focus Administrator Reference
This section is designed for the Office Administrators, Supervisors, and Compliance Personnel who are responsible for managing log information in order to comply with Hours of Service rules. -
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HOS Rules and Regulations
Behavioral Analysis and Safety Improvement Categories (BASICs) are the seven categories the FMCSA uses as part of the Safety Measurement System (SMS) to measure safety performance and create monthly Compliance, Safety, Accountability (CSA) scores. HOS is one of the categories that contributes to the score. -
The ELD Flex offering provides a flexible, user-friendly Flex platform for managing both ELD and DVIR and driver use of ELD tablets.
(1) Introductory Video Tutorials
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First Steps to ELD Flex
Are you new to the ELD Flex solution? Use the videos provided in this article to learn how to use the solution.
(1) Introductory Video Tutorials
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First Steps to ELD Flex
Are you new to the ELD Flex solution? Use the videos provided in this article to learn how to use the solution.
(7) ELD Flex Driver
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ELD Flex – Driver Reference Guide
ELD Flex is an Hours of Services solution that is fully FMCSA-certified and provides both Hours of Service (HOS) and DVIR support in addition to data for IFTA reporting. The following guide is a brief overview of the features provided in the GPS Insight ELD Mobile app. GPS Insight ELD Mobile App – Android GPS… -
Driver’s Portal Guide
Do you have questions about using the Portal? Please use the below instructions to guide you through using the Driver’s Portal. Log Certification On the Logs page, you can view all of your daily driving logs and documentation. You can also create, update, and delete records as needed in addition to printing driving logs on… -
(6) ELD Flex Admin
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ELD Flex – Admin Reference Guide
The ELD Flex portal offers a full-featured hosted portal that provides the ability to monitor drivers in the fleet, examine and edit logs as necessary, set up custom inspection categories, view reports (including state mileage), and administer drivers (such as adding or deleting drivers). The portal and device stay synchronized to provide a nearly real-time… -
Visibility Sets, Authorized Terminals, and Subsets
This article will cover Visibility Sets, Authorized Terminals, and Subsets and how each feature works. Definitions Visibility Sets: Use to group vehicles or trailers. Useful when a fleet manager would like to control which specific vehicles or trailers will be visible to a specific driver on their mobile application. Authorized Terminals: Use when you would… -
(1) Introductory Video Tutorials
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First Steps to ELD Flex
Are you new to the ELD Flex solution? Use the videos provided in this article to learn how to use the solution.