Documentation

  Portal

We have recently introduced the Portal to provide you with an improved user interface, intuitive features, and streamlined processes.

ALL

 Integration (1)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Basic

 Integration (1)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Standard

 Getting Started (4)

  • About the Portal

    The Portal interface is quick, simple, and highly configurable. With just a few clicks, you can run any report or view the map for a single vehicle, a group of vehicles, or your entire fleet. Schedule reports, set up alerts, or administer your vehicle, driver, and user groups easily from our efficient web-based interface. Enterprise…

  • New Standard Map

    The new map is filled with upgraded visuals and features aimed to improve your overall tracking experience. Meet the New Map To view your new map, click the Map icon () in the left navigation menu. Exploring Map Features Next, you will want to explore the new map features. Use the following links to learn how to master…

 Admin (3)

  • Configuring Device Thresholds

    Configurable devices use recommended (default) thresholds that alert drivers for the following behaviors: Rapid acceleration (.33650g) Harsh braking (.36709g) Hard right and left turning events (.35690g) Idling (300 seconds / 5 minutes) Speeding (76 mph) The default device thresholds are set at the time of shipment/installation. If you would like to set new defaults for…

  • About the Admin Page

    The Admin page allows you to view and manage your account users, vehicle groups, and landmark groups quickly and easily. To view this page, you must have Manage permissions (Manage User, Vehicle Groups, and Landmark Groups). Managing Users The Users page allows you to add users, manage existing users, and shows a list of your…

 Vehicles (2)

 Maps (16)

 Reports (3)

  • About the Reports Page

    You can create, schedule, and manage reports from the reports page. You can also view report details on the My Scheduled Reports page to see what reports were run, their last and next run date, and if they are currently active. Report Types There are 40+ available reports that are separated by category and type.…

 Alerts (3)

  • About the Alerts Page

    You can create and manage alerts from the Alerts page. In addition, you can view alert details (e.g., data source, selected options, active or inactive status, etc.) at a glance, filter displayed alerts, and search for a previously created alert by title. You can also check the Show All option box to display all created…

 Maintenance (3)

 Messaging (1)

  • Messaging from the Vehicle Card

    Messaging allows you to send SMS messages from within the portal to your fleet vehicles. You can send messages to vehicles directly from the Vehicle Card in the Portal. Messages can be sent to any vehicle with a valid phone/SMS number. You can also review received messages from the Vehicle Card. You must have the…

 Integration (1)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Pro

 Getting Started (3)

 Admin (2)

  • Configuring Device Thresholds

    Configurable devices use recommended (default) thresholds that alert drivers for the following behaviors: Rapid acceleration (.33650g) Harsh braking (.36709g) Hard right and left turning events (.35690g) Idling (300 seconds / 5 minutes) Speeding (76 mph) The default device thresholds are set at the time of shipment/installation. If you would like to set new defaults for…

 Vehicles (2)

 Maps (16)

 Dashboards (1)

  • About the Dashboard Page

    With the Dashboard page, you can view and interact with your customized dashboard(s) created in the Classic Portal without leaving the New Portal. To configure or edit a dashboard, you must return to the Classic Portal by clicking on the Edit icon () at the top right-hand corner of the browser window. Viewing a Dashboard…

 Reports (3)

  • About the Reports Page

    You can create, schedule, and manage reports from the reports page. You can also view report details on the My Scheduled Reports page to see what reports were run, their last and next run date, and if they are currently active. Report Types There are 40+ available reports that are separated by category and type.…

 Alerts (3)

  • About the Alerts Page

    You can create and manage alerts from the Alerts page. In addition, you can view alert details (e.g., data source, selected options, active or inactive status, etc.) at a glance, filter displayed alerts, and search for a previously created alert by title. You can also check the Show All option box to display all created…

 Maintenance (3)

 Messaging (1)

  • Messaging from the Vehicle Card

    Messaging allows you to send SMS messages from within the portal to your fleet vehicles. You can send messages to vehicles directly from the Vehicle Card in the Portal. Messages can be sent to any vehicle with a valid phone/SMS number. You can also review received messages from the Vehicle Card. You must have the…

 Integration (1)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
  Classic Portal

The Classic Portal provides you with end-to-end visibility of location, reporting, and more for your fleet.

ALL

 Integration (0)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Basic

 Getting Started (1)

  • Getting Started

    If you need help getting started with the solution, please use this article as a starting point.

 Users (3)

 Vehicles (9)

 Maps (1)

  • About Maps

    Mapping tools allow you to see your entire fleet with configurable, color-coded icon shapes that relate to your vehicle grouping preferences.

 Landmarks (3)

 Reports (4)

 Alerts (3)

  • About Alerts

    Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS numbers, and you can optionally notify the driver with a custom message each time an alert is triggered.

 Maintenance (3)

 Integration (0)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Standard

 Vehicles (9)

 Landmarks (3)

 Reports (3)

 Alerts (4)

 Maintenance (4)

 Integration (2)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…

  • Updating ServiceTitan Integration

    Use the instructions provided below to update your ServiceTitan integration (if applicable) as Service Titan is shutting down its v1 API. This update must be completed by the end of July 2022. The update to this integration is done in two parts: Setting up the GPS Provider Enabling the API Access 1. Setting up the…

 More (3)

Pro

 Getting Started (3)

 Users (5)

 Vehicles (13)

 Drivers (6)

 Maps (10)

 Dashboards (9)

 Landmarks (6)

 Reports (9)

 Alerts (4)

 Maintenance (3)

 Messaging (4)

 Routing (2)

  • About Routing

    Routing features allow you to create pre-defined stop routes for your fleet that are optimized for highway, speed, and distance preferences. Routing features are typically most useful for organizations with pre-determined or static routes, such as delivery and service fleets.

 Integration (10)

  • About Integration

    The GPS portal is capable of sending and receiving integration data using a variety of secure methods, such as Application Programming Interfaces (APIs) and webhooks (event-based push). This data exchange saves considerable time by automating time-consuming, manual tasks.

  • ServiceTitan Integration Update

    Use the instructions provided below to update your ServiceTitan integration (if applicable) as Service Titan is shutting down its v1 API. This update must be completed by the end of July 2022. The update to this integration is done in two parts: Setting up the GPS Provider Enabling the API Access 1. Setting up the…

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…

 Attributes (4)

  • About Attributes

    Attributes allow you to add custom, descriptive properties to your vehicles, drivers, and landmarks beyond the basic information. For example, you could assign categories such as “Equipment Type” to vehicles and then assign pre-defined values such as “winch,” “generator,” and “compressor.” Or, you could create an attribute such as “Towing Bed” with free-form values for a range. You can then...

 More (2)

  Driveri

With the Driveri AI Fleet Camera you have an additional layer of monitoring driver behavior and ensuring a safer fleet. Additional Driveri instructional/informational resources are available on the Driveri Help Center: Driveri Help Center.

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 Driveri Basics (10)

  • Driveri – FAQ

    Questions about Driveri? Check out the below. Driveri Frequently Asked Questions What is Driveri™? The Driveri camera provides fleet managers with a comprehensive view of drivers’ activity through a blend of real-time positive driving notifications and best practice identification. By being able to capture the driver’s full-day, managers have more visibility into the challenges they…

  • Driveri Resources

    This Help Center contains Driveri articles designated as essential; however, the Driveri resources available here are not exhaustive. If you require additional instructional/informational resources, please navigate to the Driveri Help Center using the following link: Driveri Help Center Valid credentials are required to access the Driveri Help Center. These credentials are separate from your GPS…

  • Setting Up the Driveri App

    Users can now access the Driveri portal through the iOS and Android Driveri App. Setting up the Driveri App is a quick and easy process. Before completing the steps, drivers should know about the App, how it can benefit them, and why the company wants their drivers to use it. Key Benefits for Drivers Visibility…

  • Completing a Return Merchandise Authorization (RMA)

    The process to identify issues with your hardware and initiate returning the item for a replacement is automated for your convenience. If an issue is detected requiring the hardware to be replaced, a Return Merchandise Authorization (RMA) request is sent via Portal notification and email. The user can select one or more affected devices and…

  • Driveri GreenZone Score

    The GreenZone Score summarizes safe driver behavior down to a single number. The GreenZone Score is computed based on the Driver’s General Events, Alerts (risk factors), and DriverStars. The GreenZone Score is computed for three different periods, i.e., daily, weekly, and monthly. What is GreenZone Scoring Used For? The GreenZone Score is designed to improve…

  • Driveri Data Retention Policy

    IMPORTANT INFORMATION REGARDING DRIVERI DATA ACCESS We have recently formalized our data retention policy for our Driveri cameras. As of August 1, 2020 we will limit access to Driveri video data for three months plus the current month, and access to non-video data to twelve months plus the current month. So, for example, videos taken…

  • Downloading Videos via Hotspot

    Use the instructions below to set up a mobile hotspot for iOS and Android devices if you need to download videos after events in which the vehicle is no longer reliably functional (i.e., vehicle accidents, in the shop, etc.) or if you are in low to no cell coverage zones. If the below steps are…

  • Requesting an Event

    If you are unable to locate an event within the Driveri dashboard, you can request a Driver Event following the instructions below. Video events can be requested at no charge, but there are reasonable limits for data management purposes. Request a Driving Event Complete the steps to request a Driving Event in the Driveri Dashboard.…

  • Driveri Visual Login System

    The Driveri Visual Login System (VLS) recognizes drivers by scanning the face of the person driving when the inward camera is enabled, then verifying this information against a database in Driveri Cloud in order to identify the driver. Visual Login System The VLS improves over time as it sees more faces. To reduce initial errors,…

  • Driveri Drive Time Assignment

    Drive time can be associated with a driver by using information from multiple sources. Different customers may use one or more of these depending upon their use case. The different sources of driver assignment information are prioritized as follows (Listed in order of Lowest to Highest Priority): Vehicle Association Based Assignment Visual Login Based Assignment…

 Users (2)

  • Driveri Portal User Roles

    There are seven available types of standard roles for Driveri users in the portal. The seven roles include: Tenant Safety Manager Tenant Super User Safety Coordinator 1 Safety Coordinator 2 Auditor Operations Coordinator Installer

 Dashboards (1)

  • About the Driveri Dashboard

    The Dashboard is the main landing page of the Driveri Portal and consists of two tabs: Fleet Performance and Fleet Admin. The Fleet Performance page is displayed by default and offers safety-related information about the fleet and drivers. The Fleet Admin page displays operational and/or administrative items. Fleet Performance This page provides you with an…

 Reports (1)

  • About Driveri Reports Central Page

    The Reports Central page in the Driveri Portal is a centralized location for reports that can be run ad-hoc and/or subscribed (scheduled on a daily, weekly, or monthly delivery basis unless otherwise indicated in the below table). The following actions can be performed on this page: Search for reports Create report requests Download reports Subscribe…

 Alerts (1)

  • In-Cab Alerts

    The Driveri camera notifies drivers of the below violation types with in-cab notifications. Below is an explanation of each notification. Speeding Violation Following Distance Violation Driver Distraction Sign Violation – No Stop (Beta) Sign Violation – Rolling Stop (Beta) Violation types that are denoted as Beta (depicted with a Beta sign) are available for customers…

 Video (1)

  • Driveri Live Streaming FAQ

    Questions about Driveri Live Streaming? Check out the below. Driveri Live Streaming Frequently Asked Questions

  • About Driveri Live Stream

    Live Streaming is an add-on feature available at an additional cost with Driveri. This feature allows a user with the appropriate permissions to request Live Streaming sessions (available in 1-minute increments) to a vehicle’s inward-facing or outward-facing camera (depending on selection). When enabled, this feature is accessible via the Live Tracking page of the Driveri…
Pro

 Driveri Basics (10)

  • Driveri – FAQ

    Questions about Driveri? Check out the below. Driveri Frequently Asked Questions What is Driveri™? The Driveri camera provides fleet managers with a comprehensive view of drivers’ activity through a blend of real-time positive driving notifications and best practice identification. By being able to capture the driver’s full-day, managers have more visibility into the challenges they…

  • Driveri Resources

    This Help Center contains Driveri articles designated as essential; however, the Driveri resources available here are not exhaustive. If you require additional instructional/informational resources, please navigate to the Driveri Help Center using the following link: Driveri Help Center Valid credentials are required to access the Driveri Help Center. These credentials are separate from your GPS…

  • Setting Up the Driveri App

    Users can now access the Driveri portal through the iOS and Android Driveri App. Setting up the Driveri App is a quick and easy process. Before completing the steps, drivers should know about the App, how it can benefit them, and why the company wants their drivers to use it. Key Benefits for Drivers Visibility…

  • Completing a Return Merchandise Authorization (RMA)

    The process to identify issues with your hardware and initiate returning the item for a replacement is automated for your convenience. If an issue is detected requiring the hardware to be replaced, a Return Merchandise Authorization (RMA) request is sent via Portal notification and email. The user can select one or more affected devices and…

  • Driveri GreenZone Score

    The GreenZone Score summarizes safe driver behavior down to a single number. The GreenZone Score is computed based on the Driver’s General Events, Alerts (risk factors), and DriverStars. The GreenZone Score is computed for three different periods, i.e., daily, weekly, and monthly. What is GreenZone Scoring Used For? The GreenZone Score is designed to improve…

  • Driveri Data Retention Policy

    IMPORTANT INFORMATION REGARDING DRIVERI DATA ACCESS We have recently formalized our data retention policy for our Driveri cameras. As of August 1, 2020 we will limit access to Driveri video data for three months plus the current month, and access to non-video data to twelve months plus the current month. So, for example, videos taken…

  • Logging in to the Driveri Portal

    If you are new to the Driveri solution or just need help logging in to the Driveri Portal, please use the instructions below. Credentials to access the Driveri Portal are separate from GPS Fleet Tracking Portal credentials. Accessing the Driveri Portal You can access the Driveri Portal from the GPS Fleet Tracking Portal Explore Page,…

  • Requesting an Event

    If you are unable to locate an event within the Driveri dashboard, you can request a Driver Event following the instructions below. Video events can be requested at no charge, but there are reasonable limits for data management purposes. Request a Driving Event Complete the steps to request a Driving Event in the Driveri Dashboard.…

  • Driveri Visual Login System

    The Driveri Visual Login System (VLS) recognizes drivers by scanning the face of the person driving when the inward camera is enabled, then verifying this information against a database in Driveri Cloud in order to identify the driver. Visual Login System The VLS improves over time as it sees more faces. To reduce initial errors,…

  • Driveri Drive Time Assignment

    Drive time can be associated with a driver by using information from multiple sources. Different customers may use one or more of these depending upon their use case. The different sources of driver assignment information are prioritized as follows (Listed in order of Lowest to Highest Priority): Vehicle Association Based Assignment Visual Login Based Assignment…

 Users (2)

  • Driveri Portal User Roles

    There are seven available types of standard roles for Driveri users in the portal. The seven roles include: Tenant Safety Manager Tenant Super User Safety Coordinator 1 Safety Coordinator 2 Auditor Operations Coordinator Installer

 Dashboards (1)

  • About the Driveri Dashboard

    The Dashboard is the main landing page of the Driveri Portal and consists of two tabs: Fleet Performance and Fleet Admin. The Fleet Performance page is displayed by default and offers safety-related information about the fleet and drivers. The Fleet Admin page displays operational and/or administrative items. Fleet Performance This page provides you with an…

 Reports (1)

  • About Driveri Reports Central Page

    The Reports Central page in the Driveri Portal is a centralized location for reports that can be run ad-hoc and/or subscribed (scheduled on a daily, weekly, or monthly delivery basis unless otherwise indicated in the below table). The following actions can be performed on this page: Search for reports Create report requests Download reports Subscribe…

 Alerts (1)

  • In-Cab Alerts

    The Driveri camera notifies drivers of the below violation types with in-cab notifications. Below is an explanation of each notification. Speeding Violation Following Distance Violation Driver Distraction Sign Violation – No Stop (Beta) Sign Violation – Rolling Stop (Beta) Violation types that are denoted as Beta (depicted with a Beta sign) are available for customers…

 Video (0)

  • Driveri Live Streaming FAQ

    Questions about Driveri Live Streaming? Check out the below. Driveri Live Streaming Frequently Asked Questions
  Manager App

Access your GPS Insight data in the palm of your hands on your mobile or tablet running iOS.

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 GPS Insight Manager (6)

Pro

 GPS Insight Manager (6)

  Driver App

With the GPS Insight Driver App, drivers can assign and un-assign themselves to/from a vehicle, record pre- and post-trip Driver Vehicle Inspection Reports, and send and/or receive messages from dispatch from their Android devices.

Pro

 GPS Insight Driver (8)

  GPSI Connect

The GPSI Connect Tablet supports ELD/HOS-related apps.

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 GPSI Connect Tablet (3)

  • Available Tablet Apps

    The following apps are available on the tablet for your convenience. This is not an exhaustive list and there may be more apps available for use on the tablet. Available Tablet Apps

  • GPSI Connect Tablet FAQ

    Questions about the GPSI Connect Tablet? Check out the below. GPSI Connect Tablet Frequently Asked Questions

  • Updating the Connect Tablet

    Connect Tablet app updates begin automatically when the tablet is connected to Wi-Fi. If there are any updates available, they are installed silently in the background. Once updated, you can manually verify the updates by completing the steps below. Verifying Connect Tablet Updates To manually check if an app is updated: Connect the tablet to…
  ELD Complete

The ELD Complete solution provides a detailed and simplified approach to implementing an ELD solution with DVIR, IFTA Reporting, and DOT capabilities.

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 ELD Complete Driver (6)

 ELD Complete Admin (16)

Pro

 ELD Complete Driver (6)

 ELD Complete Admin (16)

  ELD Connect with Focus

The ELD Connect with Focus solution provides a focused and detailed approach to implementing an ELD solution with DVIR capabilities. With ELD Connect with Focus, your vehicles are equipped with an ELD tablet and the Focus platform is used to track and maintain logs.

Basic

 Introductory Video Tutorials (1)

Standard

 Introductory Video Tutorials (1)

 HOS Driver Reference (16)

 HOS Admin Reference (16)

Pro

 Introductory Video Tutorials (1)

 HOS Driver Reference (17)

 HOS Admin Reference (18)