Documentation

  Portal

We have recently introduced the Portal to provide you with an improved user interface, intuitive features, and streamlined processes.

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 Integration (1)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Basic

 Integration (1)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Standard

 Maps (5)

 Integration (1)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Pro

 Getting Started (1)

  • About the Portal

    We have recently introduced the Portal to provide you with an improved user interface, intuitive features, and streamlined processes. The Portal welcomes you with the Home Page upon sign-in. The Home page offers quick access to features of interest such as reports, alerts, fleet administration, chat support, and more via clickable links. You can also…

 Vehicles (1)

 Maps (13)

 Dashboards (1)

  • About the Dashboard Page

    With the Dashboard page, you can view and interact with your customized dashboard(s) created in the Classic Portal without leaving the New Portal. To configure or edit a dashboard, you must return to the Classic Portal by clicking on the Edit icon () at the top right-hand corner of the browser window. Viewing a Dashboard…

 Reports (2)

  • About the Reports Page

    You can create, schedule, and manage reports from the reports page. You can also view report details on the My Scheduled Reports page to see what reports were run, their last and next run date, and if they are currently active. Report Types There are 40+ available reports that are separated by category and type.…

 Alerts (3)

  • About the Alerts Page

    You can create and manage alerts from the Alerts page. In addition, you can view alert details (e.g., data source, selected options, active or inactive status, etc.) at a glance, filter displayed alerts, and search for a previously created alert by title. You can also check the Show All option box to display all created…

 Integration (1)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
  Classic Portal

The Classic Portal provides you with end-to-end visibility of location, reporting, and more for your fleet.

ALL

 Integration (1)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Basic

 Getting Started (1)

  • Getting Started

    If you need help getting started with the solution, please use this article as a starting point.

 Users (3)

 Vehicles (9)

 Maps (1)

  • About Maps

    Mapping tools allow you to see your entire fleet with configurable, color-coded icon shapes that relate to your vehicle grouping preferences.

 Landmarks (3)

 Reports (4)

 Alerts (3)

  • About Alerts

    Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS numbers, and you can optionally notify the driver with a custom message each time an alert is triggered.

 Maintenance (3)

 Integration (1)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Standard

 Getting Started (2)

 Users (4)

 Vehicles (11)

 Maps (1)

  • About Maps

    Mapping tools allow you to see your entire fleet with configurable, color-coded icon shapes that relate to your vehicle grouping preferences.

 Landmarks (4)

 Reports (6)

 Alerts (4)

 Maintenance (4)

 Integration (2)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…

 More (3)

Pro

 Getting Started (3)

 Users (5)

 Vehicles (14)

 Drivers (6)

 Maps (10)

 Dashboards (9)

 Landmarks (6)

 Reports (9)

 Alerts (4)

 Maintenance (3)

 Messaging (4)

 Routing (2)

  • About Routing

    Routing features allow you to create pre-defined stop routes for your fleet that are optimized for highway, speed, and distance preferences. Routing features are typically most useful for organizations with pre-determined or static routes, such as delivery and service fleets.

 Integration (10)

 Attributes (4)

  • About Attributes

    Attributes allow you to add custom, descriptive properties to your vehicles, drivers, and landmarks beyond the basic information. For example, you could assign categories such as “Equipment Type” to vehicles and then assign pre-defined values such as “winch,” “generator,” and “compressor.” Or, you could create an attribute such as “Towing Bed” with free-form values for a range. You can then...

 More (2)

  Driveri

With the Driveri AI Fleet Camera you have an additional layer of monitoring driver behavior and ensuring a safer fleet.

Standard

 Driveri Basics (9)

  • Driveri – FAQ

    Questions about Driveri? Check out the below. Driveri Frequently Asked Questions What is Driveri™? The Driveri camera provides fleet managers with a comprehensive view of drivers’ activity through a blend of real-time positive driving notifications and best practice identification. By being able to capture the driver’s full-day, managers have more visibility into the challenges they…

  • Setting Up the Driveri App

    Users can now access the Driveri portal through the iOS and Android Driveri App. Setting up the Driveri App is a quick and easy process. Before completing the steps, drivers should know about the App, how it can benefit them, and why the company wants their drivers to use it. Key Benefits for Drivers Visibility…

  • Completing a Return Merchandise Authorization (RMA)

    The process to identify issues with your hardware and initiate returning the item for a replacement is automated for your convenience. If an issue is detected requiring the hardware to be replaced, a Return Merchandise Authorization (RMA) request is sent via Portal notification and email. The user can select one or more affected devices and…

  • Driveri GreenZone Score

    The GreenZone Score summarizes safe driver behavior down to a single number. The GreenZone Score is computed based on the Driver’s General Events, Alerts (risk factors), and DriverStars. The GreenZone Score is computed for three different periods, i.e., daily, weekly, and monthly. What is GreenZone Scoring Used For? The GreenZone Score is designed to improve…

  • Driveri Data Retention Policy

    IMPORTANT INFORMATION REGARDING DRIVERI DATA ACCESS We have recently formalized our data retention policy for our Driveri cameras. As of August 1, 2020 we will limit access to Driveri video data for three months plus the current month, and access to non-video data to twelve months plus the current month. So, for example, videos taken…

  • Downloading Videos via Hotspot

    Use the instructions below to set up a mobile hotspot for iOS and Android devices if you need to download videos after events in which the vehicle is no longer reliably functional (i.e., vehicle accidents, in the shop, etc.) or if you are in low to no cell coverage zones. If the below steps are…

  • Requesting an Event

    If you are unable to locate an event within the Driveri dashboard, you can request a Driver Event following the instructions below. Video events can be requested at no charge, but there are reasonable limits for data management purposes. Request a Driving Event Complete the steps to request a Driving Event in the Driveri Dashboard.…

  • Driveri Visual Login System

    The Driveri Visual Login System (VLS) recognizes drivers by scanning the face of the person driving when the inward camera is enabled, then verifying this information against a database in Driveri Cloud in order to identify the driver. Driver Assignment Integration is a one-way system from GPS Insight portal to Driveri Portal. Users should not…

  • Driveri Drive Time Assignment

    Drive time can be associated with a driver by using information from multiple sources. Different customers may use one or more of these depending upon their use case. The different sources of driver assignment information are prioritized as follows (Listed in order of Lowest to Highest Priority): Vehicle Association Based Assignment Visual Login Based Assignment…

 Users (2)

  • Driveri Portal User Roles

    There are seven available types of standard roles for Driveri users in the portal. The seven roles include: Tenant Safety Manager Tenant Super User Safety Coordinator 1 Safety Coordinator 2 Auditor Operations Coordinator Installer

 Dashboards (1)

  • About the Driveri Dashboard

    The Dashboard is the main landing page of the Driveri Portal and consists of two tabs: Fleet Performance and Fleet Admin. The Fleet Performance page is displayed by default and offers safety-related information about the fleet and drivers. The Fleet Admin page displays operational and/or administrative items. Fleet Performance This page provides you with an…

 Reports (1)

  • About Driveri Reports Central Page

    The Reports Central page in the Driveri Portal is a centralized location for reports that can be run ad-hoc and/or subscribed (scheduled on a daily, weekly, or monthly delivery basis unless otherwise indicated in the below table). The following actions can be performed on this page: Search for reports Create report requests Download reports Subscribe…
Pro

 Driveri Basics (8)

  • Driveri – FAQ

    Questions about Driveri? Check out the below. Driveri Frequently Asked Questions What is Driveri™? The Driveri camera provides fleet managers with a comprehensive view of drivers’ activity through a blend of real-time positive driving notifications and best practice identification. By being able to capture the driver’s full-day, managers have more visibility into the challenges they…

  • Setting Up the Driveri App

    Users can now access the Driveri portal through the iOS and Android Driveri App. Setting up the Driveri App is a quick and easy process. Before completing the steps, drivers should know about the App, how it can benefit them, and why the company wants their drivers to use it. Key Benefits for Drivers Visibility…

  • Completing a Return Merchandise Authorization (RMA)

    The process to identify issues with your hardware and initiate returning the item for a replacement is automated for your convenience. If an issue is detected requiring the hardware to be replaced, a Return Merchandise Authorization (RMA) request is sent via Portal notification and email. The user can select one or more affected devices and…

  • Driveri GreenZone Score

    The GreenZone Score summarizes safe driver behavior down to a single number. The GreenZone Score is computed based on the Driver’s General Events, Alerts (risk factors), and DriverStars. The GreenZone Score is computed for three different periods, i.e., daily, weekly, and monthly. What is GreenZone Scoring Used For? The GreenZone Score is designed to improve…

  • Driveri Data Retention Policy

    IMPORTANT INFORMATION REGARDING DRIVERI DATA ACCESS We have recently formalized our data retention policy for our Driveri cameras. As of August 1, 2020 we will limit access to Driveri video data for three months plus the current month, and access to non-video data to twelve months plus the current month. So, for example, videos taken…

  • Requesting an Event

    If you are unable to locate an event within the Driveri dashboard, you can request a Driver Event following the instructions below. Video events can be requested at no charge, but there are reasonable limits for data management purposes. Request a Driving Event Complete the steps to request a Driving Event in the Driveri Dashboard.…

  • Driveri Visual Login System

    The Driveri Visual Login System (VLS) recognizes drivers by scanning the face of the person driving when the inward camera is enabled, then verifying this information against a database in Driveri Cloud in order to identify the driver. Driver Assignment Integration is a one-way system from GPS Insight portal to Driveri Portal. Users should not…

  • Driveri Drive Time Assignment

    Drive time can be associated with a driver by using information from multiple sources. Different customers may use one or more of these depending upon their use case. The different sources of driver assignment information are prioritized as follows (Listed in order of Lowest to Highest Priority): Vehicle Association Based Assignment Visual Login Based Assignment…

 Users (2)

  • Driveri Portal User Roles

    There are seven available types of standard roles for Driveri users in the portal. The seven roles include: Tenant Safety Manager Tenant Super User Safety Coordinator 1 Safety Coordinator 2 Auditor Operations Coordinator Installer

 Dashboards (1)

  • About the Driveri Dashboard

    The Dashboard is the main landing page of the Driveri Portal and consists of two tabs: Fleet Performance and Fleet Admin. The Fleet Performance page is displayed by default and offers safety-related information about the fleet and drivers. The Fleet Admin page displays operational and/or administrative items. Fleet Performance This page provides you with an…

 Reports (1)

  • About Driveri Reports Central Page

    The Reports Central page in the Driveri Portal is a centralized location for reports that can be run ad-hoc and/or subscribed (scheduled on a daily, weekly, or monthly delivery basis unless otherwise indicated in the below table). The following actions can be performed on this page: Search for reports Create report requests Download reports Subscribe…
  iOS

Access your GPS Insight data in the palm of your hands on your mobile or tablet running iOS.

Standard

 GPS Insight Manager (7)

Pro

 GPS Insight Driver (4)

 GPS Insight Manager (7)

  Android

Access your GPS Insight data in the palm of your hands on your mobile or tablet running Android.

Standard

 GPS Insight Manager (7)

 GPSI Connect Tablet (3)

  • Available Tablet Apps

    The following apps are available on the tablet for your convenience. This is not an exhaustive list and there may be more apps available for use on the tablet. Available Tablet Apps

  • GPSI Connect Tablet FAQ

    Questions about the GPSI Connect Tablet? Check out the below. GPSI Connect Tablet Frequently Asked Questions

  • Updating the Connect Tablet

    Connect Tablet app updates begin automatically when the tablet is connected to Wi-Fi. If there are any updates available, they are installed silently in the background. Once updated, you can manually verify the updates by completing the steps below. Verifying Connect Tablet Updates To manually check if an app is updated: Connect the tablet to…
Pro

 GPS Insight Driver (4)

 GPS Insight Manager (7)

  ELD Connect with Focus

The ELD Connect with Focus solution provides a focused and detailed approach to implementing an ELD solution with DVIR capabilities. With ELD Connect with Focus, your vehicles are equipped with an ELD tablet and the Focus platform is used to track and maintain logs.

Basic

 Introductory Video Tutorials (1)

Standard

 Introductory Video Tutorials (1)

 HOS Driver Reference (16)

 HOS Admin Reference (15)

Pro

 Introductory Video Tutorials (1)

 HOS Driver Reference (17)

 HOS Admin Reference (17)

  ELD Flex

The ELD Flex offering provides a flexible, user-friendly Flex platform for managing both ELD and DVIR and driver use of ELD tablets.

Basic

 Introductory Video Tutorials (1)

  • First Steps to ELD Flex

    Are you new to the ELD Flex solution? Use the videos provided in this article to learn how to use the solution.
Standard

 Introductory Video Tutorials (1)

  • First Steps to ELD Flex

    Are you new to the ELD Flex solution? Use the videos provided in this article to learn how to use the solution.

 ELD Flex Driver (7)

 ELD Flex Admin (6)

Pro

 Introductory Video Tutorials (1)

  • First Steps to ELD Flex

    Are you new to the ELD Flex solution? Use the videos provided in this article to learn how to use the solution.

 ELD Flex Driver (4)

 ELD Flex Admin (3)