Documentation

  Fleet Tracking Portal

The Portal provides you with a simple and easy-to-use user interface, intuitive features, and streamlined processes.

ALL

 Integration (2)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…

  • Whip Around Integration

    and Whip Around have partnered to simplify fleet management by enabling seamless integration between the two platforms. This integration allows Whip Around to pull critical fleet data from , including vehicle location, history, and diagnostic trouble code (DTC) data. To initiate the integration, you will need to generate an App Token from within the Portal.…
Basic

 Integration (2)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…

  • Whip Around Integration

    and Whip Around have partnered to simplify fleet management by enabling seamless integration between the two platforms. This integration allows Whip Around to pull critical fleet data from , including vehicle location, history, and diagnostic trouble code (DTC) data. To initiate the integration, you will need to generate an App Token from within the Portal.…
Standard

 Getting Started (6)

  • About the Portal

    The Portal interface is quick, simple, and highly configurable. With just a few clicks, you can run any report or view the map for a single vehicle, a group of vehicles, or your entire fleet. Schedule reports, set up alerts, or administer your vehicle, driver, and user groups easily from our efficient web-based interface. Enterprise…

  • New Standard Map

    The new map is filled with upgraded visuals and features aimed to improve your overall tracking experience. Meet the New Map To view your new map, click the Map icon () in the left navigation menu. Exploring Map Features Next, you will want to explore the new map features. Use the following links to learn how to master…

  • Logging In to the Portal

    Welcome to Fleet Tracking! An account has been created for you and it’s time to log in to your Fleet Tracking Portal to check out your new software tool. Welcome Email After an account has been created for you, you will receive an email from Support with the subject line “Welcome! Let’s get started.” This…

  • Using the Maintenance Page

    All scheduled and completed maintenance service tasks are now available in a single view from the Maintenance Page in the GPS Fleet Tracking Portal. From this page, you can also: Filter/search/sort table to view sub-sets of upcoming and completed service tasks Categorize tasks into Service Type Create new service tasks for one or more vehicles…

 Admin (5)

  • Configuring Device Thresholds

    Configurable devices use recommended (default) thresholds that alert drivers for the following behaviors: Rapid acceleration (.33650g) Harsh braking (.36709g) Hard right and left turning events (.35690g) Idling (300 seconds / 5 minutes) Speeding (76 mph) The default device thresholds are set at the time of shipment/installation. If you would like to set new defaults for…

  • About the Admin Page

    The Admin page allows you to view and manage your account users, vehicle groups, drivers/driver groups, and landmark groups quickly and easily. To view this page, you must have Full User Admin permissions. Managing Users The Users page allows you to add users, manage existing users, and shows a list of your account users providing…

  • Adding & Managing Drivers

    The Drivers page allows you to add a new driver, manage existing drivers, and download a .csv list of drivers. Viewing the Driver List A list of existing drivers is displayed on the Drivers page showing the following driver information: Reference ID (if applicable) First Name Last Name Time Zone Phone (if applicable) Email (if…

 Map Features (14)

 Vehicles (1)

 Reports (-1)

  • About the Reports Page

    You can create, schedule, and manage reports from the reports page. You can also view report details on the My Scheduled Reports page to see what reports were run, their last and next run date, and if they are currently active. Report Types There are 40+ available reports that are separated by category and type.…

 Alerts (3)

  • About the Alerts Page

    You can create and manage alerts from the Alerts page. In addition, you can view alert details (e.g., data source, selected options, active or inactive status, etc.) at a glance, filter displayed alerts, and search for a previously created alert by title. You can also check the Show All option box to display all created…

 Maintenance (2)

 Messaging (1)

  • Messaging from the Vehicle Card

    Messaging allows you to send SMS messages from within the portal to your fleet vehicles. You can send messages to vehicles directly from the Vehicle Card in the Portal. Messages can be sent to any vehicle with a valid phone/SMS number. You can also review received messages from the Vehicle Card. You must have the…

 Integration (4)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…

  • About the Fleetio Integration

    The Fleetio integration pushes your DTC, odometer/runtime, secondary meter, and vehicle location data from to Fleetio. This integration automatically captures telematics data, making it easier to keep up with preventive maintenance and respond quickly to vehicle issues from Fleetio. Data sync occurs once a day in the following manner: – Odometer & Engine Hours: Nightly…

  • Whip Around Integration

    and Whip Around have partnered to simplify fleet management by enabling seamless integration between the two platforms. This integration allows Whip Around to pull critical fleet data from , including vehicle location, history, and diagnostic trouble code (DTC) data. To initiate the integration, you will need to generate an App Token from within the Portal.…

 Starter Disable (1)

Pro

 Getting Started (5)

  • About the Portal

    The Portal interface is quick, simple, and highly configurable. With just a few clicks, you can run any report or view the map for a single vehicle, a group of vehicles, or your entire fleet. Schedule reports, set up alerts, or administer your vehicle, driver, and user groups easily from our efficient web-based interface. Enterprise…

  • Logging In to the Portal

    Welcome to Fleet Tracking! An account has been created for you and it’s time to log in to your Fleet Tracking Portal to check out your new software tool. Welcome Email After an account has been created for you, you will receive an email from Support with the subject line “Welcome! Let’s get started.” This…

  • Using the Maintenance Page

    All scheduled and completed maintenance service tasks are now available in a single view from the Maintenance Page in the GPS Fleet Tracking Portal. From this page, you can also: Filter/search/sort table to view sub-sets of upcoming and completed service tasks Categorize tasks into Service Type Create new service tasks for one or more vehicles…

 Admin (4)

  • Configuring Device Thresholds

    Configurable devices use recommended (default) thresholds that alert drivers for the following behaviors: Rapid acceleration (.33650g) Harsh braking (.36709g) Hard right and left turning events (.35690g) Idling (300 seconds / 5 minutes) Speeding (76 mph) The default device thresholds are set at the time of shipment/installation. If you would like to set new defaults for…

  • Adding & Managing Drivers

    The Drivers page allows you to add a new driver, manage existing drivers, and download a .csv list of drivers. Viewing the Driver List A list of existing drivers is displayed on the Drivers page showing the following driver information: Reference ID (if applicable) First Name Last Name Time Zone Phone (if applicable) Email (if…

 Map Features (14)

 Vehicles (1)

 Reports (-1)

  • About the Reports Page

    You can create, schedule, and manage reports from the reports page. You can also view report details on the My Scheduled Reports page to see what reports were run, their last and next run date, and if they are currently active. Report Types There are 40+ available reports that are separated by category and type.…

 Alerts (3)

  • About the Alerts Page

    You can create and manage alerts from the Alerts page. In addition, you can view alert details (e.g., data source, selected options, active or inactive status, etc.) at a glance, filter displayed alerts, and search for a previously created alert by title. You can also check the Show All option box to display all created…

 Dashboards (1)

  • About the Dashboard Page

    With the Dashboard page, you can view and interact with your customized dashboard(s) created in the Classic Portal without leaving the New Portal. To configure or edit a dashboard, you must return to the Classic Portal by clicking on the Edit icon () at the top right-hand corner of the browser window. Viewing a Dashboard…

 Maintenance (2)

 Messaging (1)

  • Messaging from the Vehicle Card

    Messaging allows you to send SMS messages from within the portal to your fleet vehicles. You can send messages to vehicles directly from the Vehicle Card in the Portal. Messages can be sent to any vehicle with a valid phone/SMS number. You can also review received messages from the Vehicle Card. You must have the…

 Integration (3)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…

  • About the Fleetio Integration

    The Fleetio integration pushes your DTC, odometer/runtime, secondary meter, and vehicle location data from to Fleetio. This integration automatically captures telematics data, making it easier to keep up with preventive maintenance and respond quickly to vehicle issues from Fleetio. Data sync occurs once a day in the following manner: – Odometer & Engine Hours: Nightly…

  • Whip Around Integration

    and Whip Around have partnered to simplify fleet management by enabling seamless integration between the two platforms. This integration allows Whip Around to pull critical fleet data from , including vehicle location, history, and diagnostic trouble code (DTC) data. To initiate the integration, you will need to generate an App Token from within the Portal.…

 Starter Disable (1)

  Classic Portal

The Classic Portal provides you with end-to-end visibility of location, reporting, and more for your fleet.

ALL

 Integration (0)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Basic

 Getting Started (1)

  • Getting Started

    If you need help getting started with the solution, please use this article as a starting point.

 Users (3)

 Map Features (1)

  • About Maps

    Mapping tools allow you to see your entire fleet with configurable, color-coded icon shapes that relate to your vehicle grouping preferences.

 Landmarks (3)

 Vehicles (9)

 Reports (4)

 Alerts (3)

  • About Alerts

    Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS numbers, and you can optionally notify the driver with a custom message each time an alert is triggered.

 Maintenance (3)

 Integration (0)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…
Standard

 Landmarks (3)

 Vehicles (9)

 Reports (3)

 Alerts (4)

 Maintenance (4)

 Integration (2)

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…

  • Updating ServiceTitan Integration

    Use the instructions provided below to update your ServiceTitan integration (if applicable) as Service Titan is shutting down its v1 API. This update must have been completed by the end of July 2022. The update to this integration is done in two parts: Setting up the GPS Provider Enabling the API Access If you are…

 More (2)

Pro

 Getting Started (3)

 Users (5)

 Map Features (10)

 Landmarks (6)

 Vehicles (13)

 Drivers (6)

 Reports (9)

 Alerts (4)

 Dashboards (9)

 Maintenance (3)

 Messaging (4)

 Routing (2)

  • About Routing

    Routing features allow you to create pre-defined stop routes for your fleet that are optimized for highway, speed, and distance preferences. Routing features are typically most useful for organizations with pre-determined or static routes, such as delivery and service fleets.

 Integration (10)

  • About Integration

    The GPS portal is capable of sending and receiving integration data using a variety of secure methods, such as Application Programming Interfaces (APIs) and webhooks (event-based push). This data exchange saves considerable time by automating time-consuming, manual tasks.

  • EPICOR/BisTrack Integration

    Customers with Epicor have an on-premise server BisTrack implementation. With our integration, their server’s address is configured as a destination for location alerts from our Portal. This custom set up needs to be done once before they start pushing alerts to their BisTrack server. How to set up EPICOR integration: Customer sends a request to…

  • ServiceTitan Integration Update

    Use the instructions provided below to update your ServiceTitan integration (if applicable) as Service Titan is shutting down its v1 API. This update must be completed by the end of July 2022. The update to this integration is done in two parts: Setting up the GPS Provider Enabling the API Access If you are an…

 Attributes (4)

  • About Attributes

    Attributes allow you to add custom, descriptive properties to your vehicles, drivers, and landmarks beyond the basic information. For example, you could assign categories such as “Equipment Type” to vehicles and then assign pre-defined values such as “winch,” “generator,” and “compressor.” Or, you could create an attribute such as “Towing Bed” with free-form values for a range. You can then...

 More (2)

  GPS Insight DVIR

The GPS Insight DVIR product offers DVIR capabilities and reporting designed to eliminate DVIR paperwork, provide instant notification of submitted reports/defects, and truly work for your unique fleet supporting custom forms/checklists.

Standard

 GPS Insight DVIR (5)

  • About GPS Insight DVIR

    The GPS Insight DVIR product (iOS and Android compatible) offers an FMCSA/NSC compliant (US/Canada) DVIR solution designed to electronically record DVIRs and DVIR-related processes completed by admins/managers, drivers, and mechanics. This product is for fleets that do not fall under HOS requirements but must meet DVIR compliance in US and/or in Canada. Download the iOS…

  • DVIR Regulations FAQ

    Do you have questions about DVIR regulations (US and Canada)? If you do, please review the answers to frequently asked questions below. DVIR Regulations – US Check out the following table for FAQS around United States (US) Regulations for Vehicle Inspection and Equipment Inspections. US DVIR FAQs US Equipment Inspection DVIR FAQs DVIR Regulations –…
Pro

 GPS Insight DVIR (5)

  • About GPS Insight DVIR

    The GPS Insight DVIR product (iOS and Android compatible) offers an FMCSA/NSC compliant (US/Canada) DVIR solution designed to electronically record DVIRs and DVIR-related processes completed by admins/managers, drivers, and mechanics. This product is for fleets that do not fall under HOS requirements but must meet DVIR compliance in US and/or in Canada. Download the iOS…

  • DVIR Regulations FAQ

    Do you have questions about DVIR regulations (US and Canada)? If you do, please review the answers to frequently asked questions below. DVIR Regulations – US Check out the following table for FAQS around United States (US) Regulations for Vehicle Inspection and Equipment Inspections. US DVIR FAQs US Equipment Inspection DVIR FAQs DVIR Regulations –…
  Safety Cameras

Safety cameras add an additional layer of security for your fleet and drivers.

Standard

 AIR II (1)

  • About AIR II

    The AIR II camera generates alerts from G-Force-based events (acceleration, braking, turning, etc.,) offering in-cab audio alerts and video of the event available for viewing in the GPS Fleet Tracking Portal from the Camera Events section of Vehicle Cards. Alert Event Types Default thresholds for the event types are provided below. If you would like…

 Drive360 (1)

  • Exporting Clips Manually

    Please use the below instructional guide to connect the Drive360 camera to a Wi-Fi hotspot, locate clips, and then export clips to the native photo library from the Waylens Fleet App (iOS and Android). To download a PDF copy of the instructional guide, please use this link: Using the Waylens Fleet App to Export Clips.

 Driveri (21)

  • Driveri Portal User Roles

    There are seven available types of standard roles for Driveri users in the portal. The seven roles include: Tenant Safety Manager Tenant Super User Safety Coordinator 1 Safety Coordinator 2 Auditor Operations Coordinator Installer

  • Driveri Automated Driver Sync

    The Driver Sync toggle automates a sync of driver information from the GPS Fleet Tracking Portal to the Driveri Portal. This automation ensures the creation, update, and deletion of driver profiles match across both platforms, enhancing efficiency and ensuring data consistency. How It Works Automatic Synchronization: Whenever a driver profile is created or updated in…

  • About Driveri Hub-X

    Driveri Hub-X is an accessory to the Driveri safety camera(s), enabling fleets of any size to expand their visibility inside and outside any type of vehicle. Supporting up to four cameras, Driveri Hub-X drastically reduces your fleet’s blind spots and takes the effectiveness of your safety camera program to a whole new level. Typical deployments…

  • Logging in to the Driveri Portal

    If you are new to the Driveri solution or just need help logging in to the Driveri Portal, please use the instructions below. Credentials to access the Driveri Portal are separate from GPS Fleet Tracking Portal credentials. Accessing the Driveri Portal You can access the Driveri Portal from the GPS Fleet Tracking Portal Explore Page,…

  • Driveri Resources

    This Help Center contains Driveri articles designated as essential; however, the Driveri resources available here are not exhaustive. If you require additional instructional/informational resources, please navigate to the Driveri Help Center using the following link: Driveri Help Center Valid credentials are required to access the Driveri Help Center. These credentials are separate from your GPS…

  • In-Cab Alerts

    The Driveri camera notifies drivers of the below violation types with in-cab notifications. Below is an explanation of each notification. Speeding Violation Following Distance Violation Driver Distraction Sign Violation – No Stop (Beta) Sign Violation – Rolling Stop (Beta) Violation types that are denoted as Beta (depicted with a Beta sign) are available for customers…

  • About Driveri Reports Central Page

    The Reports Central page in the Driveri Portal is a centralized location for reports that can be run ad-hoc and/or subscribed (scheduled on a daily, weekly, or monthly delivery basis unless otherwise indicated in the below table). The following actions can be performed on this page: Search for reports Create report requests Download reports Subscribe…

  • About the Driveri Dashboard

    The Dashboard is the main landing page of the Driveri Portal and consists of two tabs: Fleet Performance and Fleet Admin. The Fleet Performance page is displayed by default and offers safety-related information about the fleet and drivers. The Fleet Admin page displays operational and/or administrative items. Fleet Performance This page provides you with an…

  • Driveri Visual Login System

    The Driveri Visual Login System (VLS) recognizes drivers by scanning the face of the person driving when the inward camera is enabled, then verifying this information against a database in Driveri Cloud in order to identify the driver. Visual Login System The VLS improves over time as it sees more faces. To reduce initial errors,…
Pro

 AIR II (1)

  • About AIR II

    The AIR II camera generates alerts from G-Force-based events (acceleration, braking, turning, etc.,) offering in-cab audio alerts and video of the event available for viewing in the GPS Fleet Tracking Portal from the Camera Events section of Vehicle Cards. Alert Event Types Default thresholds for the event types are provided below. If you would like…

 Drive360 (1)

  • Exporting Clips Manually

    Please use the below instructional guide to connect the Drive360 camera to a Wi-Fi hotspot, locate clips, and then export clips to the native photo library from the Waylens Fleet App (iOS and Android). To download a PDF copy of the instructional guide, please use this link: Using the Waylens Fleet App to Export Clips.

 Driveri (21)

  • Driveri Portal User Roles

    There are seven available types of standard roles for Driveri users in the portal. The seven roles include: Tenant Safety Manager Tenant Super User Safety Coordinator 1 Safety Coordinator 2 Auditor Operations Coordinator Installer

  • Driveri Automated Driver Sync

    The Driver Sync toggle automates a sync of driver information from the GPS Fleet Tracking Portal to the Driveri Portal. This automation ensures the creation, update, and deletion of driver profiles match across both platforms, enhancing efficiency and ensuring data consistency. How It Works Automatic Synchronization: Whenever a driver profile is created or updated in…

  • About Driveri Hub-X

    Driveri Hub-X is an accessory to the Driveri safety camera(s), enabling fleets of any size to expand their visibility inside and outside any type of vehicle. Supporting up to four cameras, Driveri Hub-X drastically reduces your fleet’s blind spots and takes the effectiveness of your safety camera program to a whole new level. Typical deployments…

  • Logging in to the Driveri Portal

    If you are new to the Driveri solution or just need help logging in to the Driveri Portal, please use the instructions below. Credentials to access the Driveri Portal are separate from GPS Fleet Tracking Portal credentials. Accessing the Driveri Portal You can access the Driveri Portal from the GPS Fleet Tracking Portal Explore Page,…

  • Driveri Resources

    This Help Center contains Driveri articles designated as essential; however, the Driveri resources available here are not exhaustive. If you require additional instructional/informational resources, please navigate to the Driveri Help Center using the following link: Driveri Help Center Valid credentials are required to access the Driveri Help Center. These credentials are separate from your GPS…

  • In-Cab Alerts

    The Driveri camera notifies drivers of the below violation types with in-cab notifications. Below is an explanation of each notification. Speeding Violation Following Distance Violation Driver Distraction Sign Violation – No Stop (Beta) Sign Violation – Rolling Stop (Beta) Violation types that are denoted as Beta (depicted with a Beta sign) are available for customers…

  • About Driveri Reports Central Page

    The Reports Central page in the Driveri Portal is a centralized location for reports that can be run ad-hoc and/or subscribed (scheduled on a daily, weekly, or monthly delivery basis unless otherwise indicated in the below table). The following actions can be performed on this page: Search for reports Create report requests Download reports Subscribe…

  • About the Driveri Dashboard

    The Dashboard is the main landing page of the Driveri Portal and consists of two tabs: Fleet Performance and Fleet Admin. The Fleet Performance page is displayed by default and offers safety-related information about the fleet and drivers. The Fleet Admin page displays operational and/or administrative items. Fleet Performance This page provides you with an…

  • Driveri Visual Login System

    The Driveri Visual Login System (VLS) recognizes drivers by scanning the face of the person driving when the inward camera is enabled, then verifying this information against a database in Driveri Cloud in order to identify the driver. Visual Login System The VLS improves over time as it sees more faces. To reduce initial errors,…
  GPS Insight Mobile

Access your GPS Insight data in the palm of your hands on your mobile or tablet running iOS or Android.

ALL

 GPS Insight Driver (3)

Basic

 GPS Insight Driver (3)

Standard

 GPS Insight Driver (3)

 GPS Insight Manager (6)

 GPSI Connect Tablet (3)

  • Available Tablet Apps

    The following apps are available on the tablet for your convenience. This is not an exhaustive list and there may be more apps available for use on the tablet. Available Tablet Apps

  • GPSI Connect Tablet FAQ

    Questions about the GPSI Connect Tablet? Check out the below. GPSI Connect Tablet Frequently Asked Questions

  • Updating the Connect Tablet

    Connect Tablet app updates begin automatically when the tablet is connected to Wi-Fi. If there are any updates available, they are installed silently in the background. Once updated, you can manually verify the updates by completing the steps below. You can identify a Connect Tablet by the serial number, which always begins with 089. Please…
Pro

 GPS Insight Driver (3)

 GPS Insight Manager (6)

 GPSI Connect Tablet (2)

  • GPSI Connect Tablet FAQ

    Questions about the GPSI Connect Tablet? Check out the below. GPSI Connect Tablet Frequently Asked Questions

  • Updating the Connect Tablet

    Connect Tablet app updates begin automatically when the tablet is connected to Wi-Fi. If there are any updates available, they are installed silently in the background. Once updated, you can manually verify the updates by completing the steps below. You can identify a Connect Tablet by the serial number, which always begins with 089. Please…
  ELD Complete

The ELD Complete solution provides a detailed and simplified approach to implementing an ELD solution with DVIR, IFTA Reporting, and DOT capabilities.

Standard

 ELD Complete Driver (8)

 ELD Complete Admin (20)

  • Driver Record Event Codes

    When reviewing the Driver Records report in ELD Complete, certain columns contain specific codes directly relating to the FMCSA’s Final Rule. To make it easier to decipher these events, please refer to the charts below for what each code value represents. Event Record Status Codes Event Record Origin Codes Event Type Parameter Codes Malfunction/Diagnostic Codes

  • Updating the MDT Tablet

    MDT Tablet app updates are completed through the Updater app while the tablet is connected to Wi-Fi. The steps to connect to Wi-Fi and complete updates are listed in this article. You can identify an MDT tablet by the serial number, which always begins with 730. Before completing updates, make sure the driver is OFF…

  • Avoiding Duplicate Assets

    You are billed for all Tractors (not Trailers) marked “Active” in your ELD Complete account. To help you avoid being charged twice for the same asset, we are providing the following instructions to deactivate duplicate Tractors. As long as duplicate Tractors are deactivated by midnight the day before the last day of the month, you…

  • Signing Up for ELD Complete

    If you are a customer who requires an HOS/ELD solution and you are interested in our ELD Complete offering, please use the steps below to begin your enrollment. Beginning the Process Let’s get you on your way to receiving the benefits of ELD Complete with the below initial steps. How to sign up for ELD…

  • Bring Your Own Device (BYOD)

    The ELD Complete solution supports Bring Your Own Device (BYOD) via Bluetooth. Drivers can download the GPS Insight ELD Complete app (Android and iOS compatible) to their mobile device from the Apple App Store or the Google Play Store. The BYOD solution requires a GPSI-5000 device installed in the vehicle. We recommend keeping a sticker,…

  • ELD Complete – Admin Reference Guide

    The ELD Complete portal provides the ability to administer drivers (add, delete, and monitor), review and edit logs, and run reports. The portal and device stay synchronized to provide a nearly real-time view of your fleet. Once you are logged in to ELD Complete, you are brought to the home screen of the portal with…
Pro

 ELD Complete Driver (8)

 ELD Complete Admin (20)

  • Driver Record Event Codes

    When reviewing the Driver Records report in ELD Complete, certain columns contain specific codes directly relating to the FMCSA’s Final Rule. To make it easier to decipher these events, please refer to the charts below for what each code value represents. Event Record Status Codes Event Record Origin Codes Event Type Parameter Codes Malfunction/Diagnostic Codes

  • Updating the MDT Tablet

    MDT Tablet app updates are completed through the Updater app while the tablet is connected to Wi-Fi. The steps to connect to Wi-Fi and complete updates are listed in this article. You can identify an MDT tablet by the serial number, which always begins with 730. Before completing updates, make sure the driver is OFF…

  • Avoiding Duplicate Assets

    You are billed for all Tractors (not Trailers) marked “Active” in your ELD Complete account. To help you avoid being charged twice for the same asset, we are providing the following instructions to deactivate duplicate Tractors. As long as duplicate Tractors are deactivated by midnight the day before the last day of the month, you…

  • Signing Up for ELD Complete

    If you are a customer who requires an HOS/ELD solution and you are interested in our ELD Complete offering, please use the steps below to begin your enrollment. Beginning the Process Let’s get you on your way to receiving the benefits of ELD Complete with the below initial steps. How to sign up for ELD…

  • Bring Your Own Device (BYOD)

    The ELD Complete solution supports Bring Your Own Device (BYOD) via Bluetooth. Drivers can download the GPS Insight ELD Complete app (Android and iOS compatible) to their mobile device from the Apple App Store or the Google Play Store. The BYOD solution requires a GPSI-5000 device installed in the vehicle. We recommend keeping a sticker,…

  • ELD Complete – Admin Reference Guide

    The ELD Complete portal provides the ability to administer drivers (add, delete, and monitor), review and edit logs, and run reports. The portal and device stay synchronized to provide a nearly real-time view of your fleet. Once you are logged in to ELD Complete, you are brought to the home screen of the portal with…