If data is missing from the Diagnostic screen of the ELD, please follow the below troubleshooting steps to correct the issue. Log in to the device and proceed through the sign-in process until you pass the Tractor/Trailer & Odometer screen and you are viewing the Diagnostic screen. An automatic scan occurs to pull the diagnostic…
Question:The driver assigned to the vehicle is incorrect, how do I fix this? If you are experiencing any issues with incorrect driver assignments displaying in the Driveri Portal, whether the assignment has occurred through Visual Login System Based Assignment or manual assignment, please use the troubleshooting steps that match your scenario to adjust the driver…
Questions about Geotab Driver ID? Check out the below. Geotab Driver ID Frequently Asked Questions
The BLE Keyfob allows drivers to assign themselves to vehicles, communicate messages, and trigger emergency messages at the click of a button! Using the Bluetooth (BLE) Keyfob Prior to using a keyfob, it’s recommended that users register their fobs to their respective drivers. For steps on how to register, see: Driver Assignment via Keyfob. The…
For many vehicles, the installation of the GO9™ device requires an intermediary harness cable. To help you identify which harness cables are required for installation based on vehicle make, model, and year, please refer to the article linked below. Please use this link: Harness Assessment Cheat Sheet.