Camera Media Library & Camera Admin FAQ

Do you have questions about the Fleet Tracking Portal’s Camera Media & Camera Admin page? Great, we have answers to frequently asked questions below. Camera Media Library Frequently Asked Questions Question Answer How do I access the Camera Media Library page? Your account must have at least one dashcam camera installed in a vehicle, then…

Contacting Support: Email vs. Phone and Support Hours

Self-Service: Ask Dash Dash is our AI-powered chatbot, available 24/7. It searches all Help Center content to answer your question instantly — no wait time. It’s a great first stop if you’d rather find the answer yourself before calling or emailing. Support Hours Support Email Use email for standard inquiries, non-urgent troubleshooting, or requests that…

Driveri – Fixing Driver Assignments

Question:The driver assigned to the vehicle is incorrect, how do I fix this? If you are experiencing any issues with incorrect driver assignments displaying in the Driveri Portal, whether the assignment has occurred through Visual Login System Based Assignment or manual assignment, please use the troubleshooting steps that match your scenario to adjust the driver…

Driveri Hub-X Troubleshooting

Please use the following information to troubleshoot the Driveri Hub-X. If you would like additional information about the Driveri Hub-X, please refer to the Driveri Hub-X FAQ. General Notes Units manually paired in the Driveri Portal cannot be unpaired using the installer app. OTA upgrades are now being implemented. o Upgrades only happen when the…